Crafted for those who value true comfort
Where innovative products meet practical results that elevate your daily experience.
Frequently Asked Questions
How do WellNest products work?
A WellnNest knee pillow works by keeping your legs, hips, and spine in better alignment while you sleep.
Where are you located?
Our head office is located in Melbourne, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at wellnestaustralia.store@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
WellNest Australia was founded out of a desire to make everyday life a little easier and more comfortable. Like many Australians, we were tired of waking up sore, restless, or worn out so we set out to find simple, practical solutions that actually work. Our range of products are designed to support better rest and overall wellness. Our goal is to help Australians feel more comfortable, more rested, and better supported night after night, and day after day.
Fast, Free & Secure Shipping Australia Wide
We believe that a comfortable sleep shouldn't have to wait. iThat is why we make every effort to ensure that the delivery is completed as soon as possible, so that you receive your items without any delay.